Privacy Policy
Last updated: December 2024
Kovacs LMFT Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kovacslmft.com (the "Site").
Information We Collect
Information You Provide
We may collect information you voluntarily provide, including:
- Contact information (name, email address, phone number) when you contact us or schedule a consultation
- Any other information you choose to provide through our contact forms or scheduling system
Automatically Collected Information
When you visit our Site, we automatically collect certain information, including:
- Device information (browser type, operating system, device type)
- Usage data (pages visited, time spent on pages, click patterns)
- IP address and approximate geographic location
- Referring website or source
Cookies and Tracking Technologies
We use cookies and similar tracking technologies, including:
Google Analytics
We use Google Analytics 4 to understand how visitors interact with our Site. Google Analytics collects information such as:
- Pages you visit and time spent on each page
- How you arrived at our Site
- Your approximate geographic location
- Device and browser information
Google Analytics uses cookies to collect this information. You can learn more about how Google uses data at Google's Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Essential Cookies
We use essential cookies that are necessary for the Site to function properly. These cannot be disabled.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule consultations
- Improve our website and services
- Analyze website traffic and usage patterns
- Communicate with you about our services
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share information with:
- Service providers: Third-party services that help us operate our Site (e.g., Google Analytics, Calendly for scheduling)
- Legal requirements: When required by law or to protect our rights
Your California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You can request information about the personal information we collect, use, and disclose
- Right to Delete: You can request deletion of your personal information, subject to certain exceptions
- Right to Opt-Out: You can opt out of the "sale" of personal information (we do not sell personal information)
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
To exercise these rights, please contact us using the information below.
Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
Third-Party Links
Our Site may contain links to third-party websites (e.g., Calendly). We are not responsible for the privacy practices of these external sites.
Health Information Notice
This website is for informational and scheduling purposes only. We do not collect or store protected health information (PHI) through this website. All clinical intake and health information is handled through separate, HIPAA-compliant systems.
Children's Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
- Email: kovacslmft@gmail.com
- Phone: (626) 319-2647
- Address: 1065 Bonita Ave. Suite A, La Verne, CA 91750